You can order online at www.businessbeverages.co.uk. Simply add the products you need to your basket and follow the checkout steps. For help with an order or a larger-volume enquiry, speak to us on live chat or call 01773 252789.

No. Guest checkout is available, so you can buy without registering. An account is useful if you order regularly, as it gives you quicker reordering and easy access to your order history, invoices and delivery information.

Please contact us as soon as possible through live chat or on 01773 252789. We may be able to make the change if your order has not been dispatched, although orders pass straight to our warehouse and can enter picking and packing quickly.

Standard delivery to mainland England and Wales takes 3–5 working days and is free when you spend £89 or more. A delivery charge applies below this amount, with faster services available at checkout. Charges and times can differ for Scotland, offshore destinations and pallet orders, so please see our Delivery Information page for full details.

No minimum order applies. Whether you need one case for a small workplace or pallet quantities for a larger operation, you can order the amount that suits you.

We accept major credit and debit cards, PayPal and Shop Pay. Apple Pay and Google Pay are also available on supported devices. Approved trade customers may be able to pay by bank transfer.

Yes. Your invoice is produced after purchase and can be accessed through My Account. If you need another copy, contact our team and we’ll be happy to provide it.

Yes. Payments are handled through secure, PCI-compliant payment providers and our checkout is protected by SSL encryption. Business Beverages does not store your complete card details.

Credit terms may be available to eligible business customers, subject to the usual checks and approval. Contact us and we’ll explain the application process.

Yes, the prices displayed on our website include VAT where it applies. A number of food and drink products are zero-rated for VAT, and this is reflected in the price shown.

Yes. As a wholesale supplier, we can help with anything from multiple cases to full-pallet requirements. Send the quantities you need through live chat and our team will prepare a competitive quote.

We focus on keeping our everyday prices competitive for every customer, rather than relying on constant voucher codes. You’ll find genuine offers and reduced prices directly on our website, with no third-party reward scheme required.

For advance notice of selected promotions, new products and special deals, sign up for Business Beverages emails.

Stock arrives at our warehouse throughout the week, so unavailable products are often replenished soon. Select the ‘Notify me’ option on the product page to receive an email or SMS when it is available again. If you need an alternative straight away, ask our team through live chat.

We regularly review our product information and images, but manufacturers may introduce new packaging, promotional designs or other presentational changes before our photography is updated. They may also revise a recipe or specification while retaining the same product name. Images are therefore illustrative. If a particular pack design, colour, recipe or specification is essential, please check with us before ordering. This does not affect your statutory rights if an item is faulty or materially different from its description.

If the website allows you to add a product to your basket, stock is normally available to order. An unavailable item will be labelled ‘Out of stock’ and may display either an expected restock date or a ‘Notify me’ option.

We’re unable to provide samples. However, many lines can be purchased in smaller pack or case quantities, giving you a practical way to try a product before placing a larger order.

Please let us know promptly, quoting your order number. For damaged goods, contact us within 48 hours of delivery and include clear photographs of the parcel, packaging and affected products so we can investigate and resolve the problem.

Please contact our customer service team within 48 hours of delivery, with your order number and details of what is missing or incorrect. We’ll check the order and arrange the appropriate solution as quickly as possible.

APC will email your tracking information once your parcel is on its way. Through APC Choice, you can follow the delivery, choose another delivery day or nominate a safe place where the available service permits.

Consumer orders: Consumers normally have 14 days after receiving an online order to tell us they wish to cancel, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. All food and drink products are excluded from this right for health or hygiene reasons. Returned items must be unused, complete and suitably packaged.

Business orders: Business purchases do not carry the same automatic cancellation right. Any cancellation or return must be agreed by us in writing and may be subject to the charges set out in our terms. Items cannot normally be returned unless faulty, damaged or supplied incorrectly.

Your statutory rights are unaffected. Please read our Terms & Conditions for the full policy or contact us before returning anything.

Select Sign in → Forgot password and use the link sent to your email address. If your account uses passwordless login, we’ll send a one-time code to your registered email instead.

Sign in to My Account to update your saved details. If the change relates to an order you have already submitted, contact us immediately; we can only amend the delivery details if the parcel has not been dispatched.

Yes. Business Beverages uses Shopify’s PCI-compliant checkout, with SSL encryption protecting information sent through the site. We do not retain your full payment-card details.

We use personal information to fulfil orders, provide customer support, operate and improve the website, and for the other purposes explained in our Privacy Policy. You can contact us to exercise your data-protection rights, including requesting access to or correction of your information.